Privacy Policy for FlatMayt

Effective Date: 28/03/25

Thank you for using FlatMayt (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and services (the “App” or “Service”), and your rights regarding your data.

By using FlatMayt, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect and process the following categories of data:

  • Personal Information: Full Name, Email Address, Phone Number (optional), Date of Birth, Gender (optional), Nationality (optional).
  • Location Information: Current city or neighborhood, Desired areas to live, Geo-location (if enabled).
  • Housing Preferences: Budget, Desired amenities, Move-in date, Preference for existing apartment or looking for one.
  • Lifestyle & Compatibility Questions: Smoking, drinking habits, Work schedule (e.g., work from home), Pets, Cleanliness preferences, Languages spoken, Bio / About Me.
  • Technical Information: Device type and OS, App usage data, IP address, Crash logs, Session duration and interaction data.
  • Payment & Transactional Data: Billing details via third-party payment processors like Apple Pay, Google Pay, or Stripe. We do not store full credit card numbers on our servers.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the App.
  • To personalize your experience and match you with compatible users.
  • To allow you to create and manage your profile.
  • To facilitate communication with matched users.
  • To process payments and subscriptions.
  • To analyze and improve the App's performance and features.
  • To detect and prevent fraud, abuse, and violations of our Terms of Service.
  • To comply with legal obligations.

3. Legal Bases for Processing (for EU Users)

If you are located in the EU, we process your personal data under the following lawful bases:

  • Your consent.
  • The necessity to fulfill a contract.
  • Compliance with legal obligations.
  • Our legitimate interests (e.g., fraud prevention, analytics).

4. Sharing & Disclosure of Information

We do not sell your personal data. However, we may share your information with:

  • Service providers: For cloud hosting, analytics, customer support, payment processing.
  • Law enforcement: When required to comply with legal obligations or to protect rights, property, or safety.
  • Business transfers: In case of a merger, acquisition, asset sale, or bankruptcy, user data may be transferred.
  • Other users: Only the information you choose to share on your profile will be visible to other users for matching purposes.

5. Data Retention

We retain your information for as long as your account is active or as necessary for the purposes outlined in this policy. You may delete your account at any time, after which we will delete or anonymize your data within a reasonable period, except where required by law to retain it.

6. Security Measures

We implement a variety of security measures to protect your personal information, including:

  • SSL encryption.
  • Regular security audits.
  • Secure cloud storage.
  • Restricted access to data.
  • Token-based authentication.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent at any time.
  • Object to or restrict processing of your data.
  • Data portability.

To exercise your rights, contact us at: admin@7sauna.com

8. Children’s Privacy

FlatMayt is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If we become aware of such data being collected, we will take immediate steps to delete it.

9. Third-Party Services

We may use third-party services (e.g., Firebase, Mixpanel, Stripe) to enhance functionality. These third parties have their own privacy policies and may collect data in accordance with them. We are not responsible for the practices of third parties.

10. International Data Transfers

Your data may be transferred to and processed in countries outside of your own, including countries that may not offer the same level of data protection. By using our services, you consent to such transfers.

11. In-App Communications & Subscriptions

Certain messaging features are locked behind a paid subscription. By subscribing, you consent to us processing your payment and usage data to deliver this service. You can cancel your subscription at any time through your app store.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If changes are material, we will notify you via the app or email. Continued use of the App after such changes constitutes your consent to the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

7SAUNA
71 The Broadway, Southall, England, UB1 1LA
Email: admin@7sauna.com