Effective Date: 28/03/25
Last Updated: 28/03/25
Please read these Terms and Conditions ("Terms") carefully before accessing or using FlatMayt (referred to as "we", "our", "us", or the "Company"). These Terms constitute a binding legal agreement between you ("you", "your", or "User") and FlatMayt Ltd governing your access to and use of our mobile application, website, and related services (collectively, the "Service"). By downloading, registering, or otherwise using FlatMayt, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the Service immediately.
FlatMayt is a matchmaking and housing utility platform that facilitates social connections between individuals seeking shared accommodation. Through a swipe-based matching system, users can view profiles of other users who are either looking for a place to live, have an available room or apartment, or are mutually interested in finding a flat together. Upon a mutual "like" or positive swipe, users are matched and may communicate through the in-app messaging system. While limited access to features is provided free of charge, advanced functionalities—including full chat access, priority listing, visibility boosting, and extended swipe limits—may require a paid subscription or one-time in-app purchases.
To register for and use FlatMayt, you must be at least eighteen (18) years old or the legal age of majority in your jurisdiction, whichever is higher. By using the Service, you affirm that you meet the eligibility requirements and that the information provided upon registration is true, accurate, complete, and up to date. You may not impersonate another person, use someone else's email or phone number, or otherwise misrepresent your identity or housing situation. You are responsible for maintaining the confidentiality of your login credentials and for any activity under your account. If you suspect unauthorized access or breach of security, you must notify us immediately. We reserve the right to suspend or terminate any account found to be violating these terms or engaging in fraudulent, malicious, or unethical behavior.
By creating a user profile, submitting text, uploading images, or providing responses to personality or housing-related questionnaires, you grant FlatMayt a non-exclusive, worldwide, royalty-free, fully transferable, and sublicensable license to use, display, reproduce, adapt, and distribute such content for the purposes of operating and improving the Service. You retain ownership of your content, but you acknowledge and agree that your profile (excluding sensitive information such as your email or billing data) may be visible to other users for matching and discovery purposes. You are solely responsible for the content you upload and must ensure it does not infringe upon the rights of others, contain defamatory or harmful material, violate any laws, or breach confidentiality obligations.
Some features of FlatMayt require payment. These include, but are not limited to: unlocking full messaging access, viewing who liked your profile, boosting your visibility, and accessing advanced search filters. We offer both recurring subscriptions and one-time in-app purchases. Payments are processed via third-party platforms (Apple App Store, Google Play Store, or other payment processors). We do not store your payment credentials. Subscription plans automatically renew unless cancelled at least 24 hours prior to the end of the current billing cycle. Cancellation must be done via your respective app store account settings. FlatMayt reserves the right to adjust pricing or billing terms at any time with appropriate notice. Refunds are not guaranteed and will only be issued in line with applicable consumer protection laws or at our sole discretion.
FlatMayt facilitates introductions between users but does not participate in or guarantee the formation of roommate relationships or housing arrangements. The Service provides an interface for initial communication but does not verify user backgrounds, financial status, legal rental eligibility, or criminal history. You understand and agree that any offline or online interactions with matched users are at your own risk. We encourage users to take precautions when meeting in person, to verify all housing offers independently, and to conduct their own due diligence before signing any lease or rental agreements.
You agree to use FlatMayt only for lawful purposes and in accordance with these Terms. You must not use the Service to engage in any activity that is illegal, harmful, fraudulent, misleading, abusive, discriminatory, threatening, invasive of privacy, or otherwise objectionable. Prohibited actions include (but are not limited to): uploading explicit sexual or violent content; impersonating others; spamming or phishing; distributing malware or viruses; attempting to hack or reverse-engineer the Service; scraping data from the platform; using automation tools (bots); and soliciting products or services unrelated to shared housing. We reserve the right to monitor, edit, remove, or disable access to content or accounts that violate these rules, and to report illegal behavior to appropriate authorities when required by law.
All content, trademarks, logos, visual designs, text, graphics, code, and software associated with FlatMayt are the intellectual property of FlatMayt Ltd or its licensors and are protected under international copyright, trademark, and other intellectual property laws. Except as expressly permitted, you may not copy, modify, reproduce, distribute, sell, or exploit any portion of the Service for commercial purposes. Any feedback, suggestions, or ideas submitted to us regarding the Service may be used without restriction or compensation to you.
The Service may contain links to third-party websites, services, or integrations (such as payment gateways, map APIs, or analytics tools). These third parties are not under our control, and we are not responsible for their content, data practices, or availability. Your interaction with third-party services is subject to their own terms and privacy policies, and we encourage you to read them before proceeding.
You may terminate your use of the Service at any time by deleting your account. We reserve the right to terminate or suspend access to the Service, without prior notice or liability, for any reason whatsoever, including breach of these Terms, legal compliance obligations, user complaints, or disruptive behavior. Upon termination, your right to access the Service will cease immediately, and any remaining data may be deleted in accordance with our Privacy Policy. We shall not be liable for the loss of any data or content following account closure.
FlatMayt provides the Service on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to: warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and availability. We do not guarantee the truthfulness or completeness of user content, the safety of meetings or cohabitation, or the successful formation of flat-sharing arrangements. To the fullest extent permitted by law, FlatMayt Ltd and its directors, employees, affiliates, developers, or agents shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including loss of profit, loss of data, personal injury, emotional distress, or damages resulting from your use of the Service, whether based on contract, tort, or any legal theory—even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless FlatMayt Ltd, its affiliates, officers, directors, employees, agents, licensors, and developers from and against all claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from: your access to or use of the Service; your violation of these Terms; your interactions with other users; any content or data you provide; or your violation of any applicable law or third-party right.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of laws principles. Any disputes arising out of or relating to these Terms or the use of the Service shall first be attempted to be resolved amicably. If resolution is not reached, the dispute shall be submitted to exclusive jurisdiction in the courts of Dubai International Financial Centre (DIFC). By using the Service, you waive any objection to jurisdiction or venue in such courts.
We reserve the right to revise or update these Terms at any time, and such changes will be effective upon posting. If material changes are made, we may provide notice through the App, website, or via email. It is your responsibility to review the Terms regularly. Continued use of the Service after such modifications shall constitute your acknowledgment and acceptance of the updated Terms.
These Terms, along with our Privacy Policy, constitute the entire agreement between you and FlatMayt with respect to the Service and supersede all prior agreements or understandings. If any provision of these Terms is found to be invalid or unenforceable, it shall be severed, and the remainder shall remain in full force and effect. Our failure to enforce any provision shall not constitute a waiver of that provision or any other rights. You may not assign or transfer your rights under these Terms without prior written consent; we may freely assign our rights at our discretion.
If you have any questions, concerns, or complaints regarding these Terms, or if you wish to contact us for any reason, you may do so at:
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